Frequently Asked Questions
Here you will find an ever growing list of FAQ s from our site visitors and clients. This is your first, quick, point of reference if you have any queries. But please do not hesitate to reach out to us if your question is not listed or you need something specific clarifying.
We hope this list is helpful and we are open to suggestions for additions to it!
If your question isn’t answered below, or it answered fully, please do not hesitate to contact us.
Hope this finds you well.
My Payment Receipt Says Odds & Sprogs Ltd?
reThink Your Perspective, reFresh Your Perspective and RYPCreative are all subsidiary companies under the umbrella of Odds & Sprogs Ltd. The limited company (Company Number : 11152459) is registered in the UK and is where tax and other accounts are submitted and paid.
This is also the reason why the option to pay by bank transfer also links to a bank account registered under Odds & Sprogs Ltd.
How Do I Choose The Right Course For Me?
You have to listen to your intuition. Only you can truly know what you need to be learning for your own personal development.
But if you are fully stuck then get in touch!
We would be happy to get on a call with you to discuss the options and what you are looking for.
There are also a range of options from monthly subscriptions, through self-study courses, to 6 month mentorship programs for you to choose from. We would be happy to discuss all your options and tailor your learning plan to you as an individual.
When Will I Get Access To My Course?
As soon as payment is confirmed, you will receive an email within 24 hours with your course details and log ins. This allows time for our staff to get your account set up with your course provider.
Who Created The Courses?
All course images and details will show the creator of the course. The majority in the store have been created by the Proctor Gallagher Institute, who I am a consultant with.
I have permission to host their courses on my website and when you purchase a course, Proctor Gallagher will be your course provider.
How Can I Place An Order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-10 business days. You will receive a notification once your order has been shipped.
Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receiving your order. Please refer to our Policies section to see more information.
How Do I Contact You To Submit A FAQ?
Please use the contact form, we’d be happy to add your question to the list to help others!
Common Objections
As with any online purchase, especially the more expensive and different ones, you will (understandably!) have objections.
In this section we have covered the biggest objections we see in our business around coaching services and we hope that if you resonate with any of these that these responses help you make your decision.
Remember, addressing these objections is crucial to making an informed decision. We are here to provide the support, guidance, and personalised approach you need to embark on a transformative journey towards a better life.
Book your call now to see how we can help you make the changes you want to see in your life.
“I don’t need your help; I can do this on my own.”
While it’s true that personal growth requires time and effort, embarking on this journey alone can be challenging. With us as your mentor, you’ll always have someone in your corner, guiding you through obstacles and providing support. Having a mentor makes a significant difference in your success. They help you reach your goals faster and with fewer detours. Watch this video featuring Bob Proctor and Sandy Gallagher to learn more about the benefits of having a mentor on this transformative journey.
“This 3-step process sounds too good to be true. How can it be this simple?”
Our focus is on simplifying the process for you. We handle the complexities and fill in the gaps to ensure you achieve the best possible results. While it may sound straightforward, our expertise and guidance make all the difference in your journey.
“I’ve tried something similar before, and it didn’t work. How are you different?”
We understand your scepticism, given the abundance of self-study options, books, challenges, and programs available today. What sets us apart is our commitment to your success.
Unlike many course providers who disappear once you enrol, we are here for you every step of the way. You’ll have access to ongoing support and someone to speak with whenever you need assistance or have questions.
We pride ourselves on our responsiveness, ensuring you receive a prompt reply within a few hours.
The best way to determine if we can help you is by booking a call and experiencing the conversation first hand.
“How much does it cost? I can’t find the prices.”
We believe in tailoring our approach to each individual we work with, as everyone’s needs and aspirations are unique. Your personalised plan may involve a combination of our services or courses, or simply working with us for accountability.
Book your call today to discover how we can help you as an individual, guiding you towards reaching your aspirations.