The Legal Bits!
Our Policies
Here you will find the Privacy Policy and Return & Refund Policy for our business.
Get in touch using the button below if you need further clarification on anything.
Who Are We?
Our website address is: https://rethinkyourperspective.com and we are a female owned business in the Personal Development space helping to share productivity and mindset tips and tricks in order to change people’s lives for the better.
Our Mission : To significantly improve the quality of lives globally by elevating the quality of thoughts individually. We do this by educating and empowering our audience through our free and paid educational experiences.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
Please only enter details (including name and profile picture) that you are happy to be seen by any visitor to the site.
We thankyou in advance for making comments on our site that can us improve our service, and also give other visitors alternative opinions of our site and services.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.
Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. When you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
We do not pass on any information from any of our visitors to anyone outside of our website. If we are the target of a cyber attack or data is leaked through any other purpose you will be notified as soon as possible.
All payment details are taken through third party providers and as such we do not hold any payment details on our website or servers.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Exempt Products
As this website offers mostly digital content, most goods sold on this site are exempt from return.
Items exempt from return include:
– Downloadable software products
– Downloadable E-Courses / Documents
To complete your return, we require a receipt or proof of purchase.
Please do not return your item without first getting in contact.
If you are having problems with a digital product please contact us so we can work together to solve the problem.
Refund Extenuating Circumstances
There are certain situations where only partial refunds are granted:
– Books / CDs with obvious signs of use
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
– Any item that is returned more than 30 days after delivery
You must contact us at rypjaiye@rethinkyourperspective.com before returning the product. Return shipping is at your cost.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also cover the cost of return postage to us if a receipt is supplied.
If your refund request is disapproved then we will return the product to you if you want us to. We will cover the cost of postage from us to you, but will not refund the postage from you to us.
When To Contact Us Following Your Request For A Refund
If you haven’t received a refund after 7 working days from the refund confirmation, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at rypjaiye@rethinkyourperspective.com
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at rypjaiye@rethinkyourperspective.com and we will send a return address.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should email us at rypjaiye@rethinkyourperspective.com for further information.
Shipping
Shipping for physical products will vary based on the shipping providers available at the time. We will endeavour to use tracked services, but will contact you to discuss this if needed.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable if the refund request is disapproved.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.